Return Policy for Cords and craft supplies- Return can be applied in 7 days of receipt of the order.
Return is applicable only, if the product received in damaged condition. When the damage is not due to us, return is not applicable.
Exchange is applicable:
- If you have received defective or damaged product.
- No exchange on bulk prices offered. Exchange is applicable only for normal online purchases.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be entertained.
- Exchange request received after 7 days of receipt of order will not be entertained.
- Sales items will not be exchanged.
Refunds (if applicable), if the product received in damaged condition. When the damage is not due to us, refund is not applicable.
Once your return is received and inspected, we will notify you of the receipt of product, approval/ rejection of your refund.
If you are approved, then your refund will be processed within 7 days.
Shipping
You will be responsible for paying shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Return/refund Policy for Handmade-
All our products are handmade with love and hard labour and hence we follow a strict no return policy. In case product is damaged during shipping, we will exchange it with a new one but No refund. When the damage is not due to us, refund is not applicable. Contact us within 7 days from the date of product received. You will be responsible for paying shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Privacy Policy- We value the trust you show in us. We take highest standards for secured transactions and customer information privacy.